Best Western Premier Hotel Royal Santina
Apa Kata Tetamu
Staff waiting at lobby to answer any questions. Excellent location near Roma Termini and bus interchange Lots of restaurants nearby Love the colour mood settings in the room which we can change the colour
Jessie
Januari 2024
I like the modern design of the hotel which differs from the other historical hotels. The breakfast was the best I've ever had and well worth the price. It is centrally located across train station and hop on/off bus stop.
Stephen
Disember 2023
The hotel is located next to the Termini train station, which makes conveninet to get to and from the airports. It is relatively close to the major attractions, like the Colosseum and Vatican CIty, is also close to Villa Borghese. The rooms are modern and everything was working as expected, and had all the necessary amenities for a pleasant stay. Room service came round daily, even if the room was left empty later. A special shoutout goes to the staff, who was absolutely lovely. The ladies that took care of us at dinner were very accomodating and nice, always smiling and prompt, genuinely making an effort to make us feel comfortable.
Bogdan
Februari 2025
The hotel was very clean, and all the staff were very kind. At breakfast, there was a machine to squeeze fresh orange juice, which was very nice. I made a mistake and broke a cup while using the machine, but after that, the manager took care of it and even brought the juice to me. The hotel was also in a good location, close to Termini Station, so transportation was very easy. But at check-out, I was a little surprised because they seemed to expect a tip. It was optional, but it was hard to say no. Still, I recommend this hotel!
Cheon
Februari 2025
Great location close to the main station. Nice, modern rooms. Good breakfast with good vegan choices.
Angela
Februari 2025
The location was excellent for those who prefer to be at a main transportation hub that gives easy access to the airport and most major attractions. My family really enjoyed being able to walk a few minutes away to Roma Termini to jump on either metro line for the short journey to stops either located at or just minutes away from all the major tourist attractions. This location also made the trip from the airport virtually seamless by jumping on a Leonardo Express train (non-stop) leaving us with an approximate 32 minute train ride and 5-minute walk to checking in.
Treavor
Januari 2023
The hotel is perfectly located just a few steps from Rome's Central Station, so it's ideal for anyone planning to hop on a train to explore more of Italy. The rooms are comfy and stylish, with a real Italian flair throughout. But the best part is the staff – they’re incredibly warm and attentive from reception to the restaurant. They go above and beyond to make you feel welcome, especially if you're traveling with kids. Our little ones adored Federica, the waitress, who was so sweet and patient. The food was delicious, both breakfast and dinner. If we ever come back to Rome, this is definitely where we’ll stay.
Sara
November 2024
The hotel's location was very good, right next to the main train station. Our room was small, but clean and comfortable. I particularly want to praise the breakfast experience. The lady who greeted us and showed us to our table was exceptionally welcoming, kind, and friendly. She immediately saw my request for a gluten-free breakfast in the system and made sure someone brought me a box with various gluten-free bread options every morning. I felt truly cared for, as many hotels I've stayed at treat special dietary needs rather as a nuisance.
Aj
Disember 2024
Next to Termini station, 30 minutes walk from the city centre, great, helpful, friendly staff, great breakfast (gluten free), crispy clean sheets and towels, well equipped bathroom. Comfortable bed and pillows which had a duvet cover and it was great (I hate the sheet thing that they usually do in Italian hotels and you tangle yourself in it at the end of the night).
Eszter
Januari 2025
Very convenient location, right next to Termini station, very clean and comfortable room (although a bit dark and small). The breakfast is a little expensive but excellent. The staff was very friendly and helpful, especially when I had to change my plans due to the strike. The fitness room is small but for running on the treadmill is fine.
Ana
Mac 2025
Buat Tempahan